NOTICE OF PRIVACY PRACTICES
Lindsey M. Schlepp, DDS
Effective Date: January 29, 2026
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY. THE PRIVACY OF YOUR MEDICAL INFORMATION IS IMPORTANT TO US.
Contact Information
For more information about our privacy practices, to discuss questions or concerns, or to get additional copies of this notice, please contact our Privacy Officer.
Telephone: 210-599-9610
12501 Judson Rd, Suite 101
San Antonio, TX 78233
Our Legal Duty
We are required by law to protect the privacy of your protected health information (“medical information”). We are also required to send you this notice about our privacy practices, our legal duties and your rights concerning your medical information. We must follow the privacy practices that are described in this notice while it is in effect.
This notice takes effect on the date set forth at the top of this page and will remain in effect unless we replace it. We reserve the right at any time to change our privacy practices and the terms of this notice, provided such changes are permitted by applicable law. Any revised notice will be effective for all health information we maintain.
We collect and maintain oral, written and electronic information to administer our business and to provide products, services and information of importance to our patients. We maintain physical, electronic and procedural safeguards in accordance with applicable state and federal standards.
Uses and Disclosures of Your Medical Information
Treatment: We may disclose your medical information, without your prior approval, to another dentist or healthcare provider involved in your care.
Payment: Your medical information may be used to seek payment from your insurance plan or from you.
Health Care Operations: We may use and disclose your medical information for health care operations, including:
- Healthcare quality assessment and improvement activities;
- Reviewing and evaluating provider performance, qualifications, and training;
- Audits, legal services, and fraud prevention;
- Business planning, management, customer service, and billing activities.
We may disclose your medical information to another provider or health plan for quality assessment, competence review, or fraud prevention activities, subject to federal privacy laws.
Your Authorization: You may give us written authorization to use or disclose your medical information for any purpose. You may revoke that authorization at any time, except where we have already acted on it.
Family, Friends, and Others Involved in Your Care: We may disclose relevant medical information to individuals involved in your care or payment for care, unless you object.
Health-Related Products and Services: We may contact you about health-related products, services, or treatment alternatives.
Reminders: We may use your medical information to send appointment reminders via mail, email, or phone. If you prefer that we not leave voicemail messages, please notify our office.
Plan Sponsors: If your coverage is through an employer-sponsored plan, we may share summary health information with the plan sponsor.
Public Health and Benefit Activities: We may disclose medical information without your permission when required or authorized by law, including for:
- Public health reporting;
- Preventing serious threats to health or safety;
- Health oversight activities;
- Research;
- Legal proceedings and law enforcement;
- Coroners, medical examiners, and funeral directors;
- Military, national security, and correctional institutions;
- Workers’ compensation purposes.
Special Protections for SUD Records: Substance Use Disorder treatment records receive enhanced protections and generally require consent or a court order for disclosure.
Business Associates: We may share medical information with business associates who perform services on our behalf and are contractually required to protect your information.
Data Breach Notification: We may use your contact information to provide legally required breach notifications.
Additional Restrictions: Certain federal and state laws may impose additional privacy protections on highly confidential information, including HIV/AIDS status, mental health records, genetic testing, substance abuse treatment, reproductive health information, and abuse or neglect reports.
Your Rights
- Right to inspect and obtain a copy of your health records.
- Right to request amendments to your health information.
- Right to receive an accounting of disclosures.
- Right to receive a Notice of Privacy Practices.
- Right to authorize or refuse certain uses, such as marketing.
- Right to confidential communications.
- Right to restrict disclosures.
- Right to request amendments (subject to review).
- Right to file complaints with your provider or the U.S. Government.
- Right to opt out of fundraising activities.
Complaints
If you believe your privacy rights have been violated, you may contact our Privacy Officer or file a complaint with the U.S. Department of Health and Human Services.
Office for Civil Rights
U.S. Department of Health and Human Services
200 Independence Avenue, SW, Room 509F
Washington, DC 20201
Hotline: 1-800-368-1019
We will not retaliate against you for filing a complaint.